Sure, you've got a few extra bucks in your pocket, burning a hole, and you want to go spend some dough on some neat things at the mall, be it clothes, or electronics, shoes or perhaps a book or two. It's such a great convenience, to have a shopping mall nearby... But think of the employees there. This is what we deal with every day.
1.) Angry customers. Nothing brings your day down more than someone screaming at you about a clock radio that stopped working three weeks after you purchased it. WE didn't mean for it to happen. Hell, WE don't even buy our own product. That's like working in a bakery for years and eating the stuff you make. Sure, the saying is "Never trust a skinny cook" but you know what, when you've made the same stuff day in and day out for years... You get tired of it. If you sell the same stuff day in and day out, do you think you want to wear it or use the product unless it's totally reliable?
2.) "Food Court" Cuisine. Yup. You love fast food when you're out at the mall. Imagine eating it every day, if you don't brown-bag it. Sure, Chinese food is good. So's A&W. New York Fries? Sushi, oh yeah. (though not for me, thanks.) after a while you get sick of it. Salads and sandwiches, and wholesome goods become pretty damned attractive after months on end of eating grease.
3.) Hours of boredom. You come into the mall, get your stuff, and get out. Imagine a mall where there's not much foot traffic, or it's Monday afternoon, and everybody is at work. You've seen employees in stores, standing there, leaning against the counter, chin propped on hand, staring blankly into space, or reading a novel, because there's no one there to help buy anything. It sucks.
4.) Customers that don't know what "personal space" is. Oh yeah. Bad breath and everything. Not to mention "The Spitter", "The Letch", "The Bitch", "The Demander", "The Hard of Hearing But refuse to get a Hearing Aide, Therefore I must Practically Stand on You to Hear What You're Saying to Me", "The Condescender", "The Moron", "The Mister Know-It-All". Yeah, we work in retail. That doesn't mean that we're retarded, don't have personal space, or feelings. These customers usually come in combinations of personalities.
5.) Time wasters. Freeloaders. People that come into your store to "kill time", or play with shit, or use the computer or internet with absolutely no intention of purchasing anything. Do we look like a 'net Cafe? Get the fuck out. People that ask you dozens of questions about stock, or product, or anything under the sun, and tell you that they are wasting time. Wait a second. You're in here wasting YOUR time. you tell me this, after asking me a million questions, Does that not mean that you have no regard for MY time either? Jesus. This also includes the person that asks you questions about NOTHING related to product available, and then when you, as a store associate, walk away to help someone else, they *follow* you.
There's more. I won't elaborate at this point in time.
No comments:
Post a Comment